- Information we collect
- How we use your information
- How we protect your information
- Choices you have regarding your personal information
- How to contact us
Information We Collect
Should you provide it, we may collect the following types of information from you (“Personal Information”), which may include information that can be used to identify you:
- Email Address
- Mailing Address
- Telephone Number(s)
- Credit Card Information
- Social Networking Handle or Username
- Photo or Video
In certain cases, we may request that you provide some of the information identified above in order to obtain specific products or services. If you choose not to provide the information we request, you may still use our web site but you may be unable to access certain features or services. When you register to receive any products or services from Fibro Fix or provide information to Fibro Fix in any other manner, you agree to provide only true, accurate, current and complete information.
We may automatically receive and log certain types of information that cannot be used to identify you (“Non-Personal Information”) when you visit or interact with the Fibro Fix web site, services, Apps or other products, including:
- Browser Information
- Operating System Information
- Mobile Device Information (e.g., device identifier, mobile operating system, etc.)
- IP Address
- Internet Service Provider
- Content Viewed
- Geographic Location
- Connection Speed
- Time of Visit
- Referring Site, Application or Service
- Registration Time
Social Networking Sites
If you choose to use any third party website or service that is integrated with Fibro Fix, such as Facebook, Google+ or Twitter (“Social Networking Sites”), we may receive Personal Information from such Social Networking Sites, including, but not limited to:
- Nickname or Username
- Photo or Graphic Avatar
- Unique Third Party Website Identifier (e.g., Facebook User ID)
- Biographical or Demographic Information (e.g. professional title, gender, college attended, etc.)
- Likes and Interests
- Contacts / Friends / Associations
- Any Information that Is Publicly Available on Third Party Websites
Fibro Fix offers the ability to use certain Social Networking Sites to facilitate your registration on Fibro Fix. We may also use information about your profile and connections on Social Networking Sites to allow you to share or connect with your friends and contacts on Fibro Fix or to personalize your experience.
Your decision to use, or share with, a Social Networking Site when accessing or using the Fibro Fix web site is completely voluntary. Fibro Fix is not responsible for compliance with the policies or practices of any Social Networking Site. You should ensure that you are comfortable with the information such Social Networking Sites may make available to Fibro Fix by reviewing those Social Networking Sites’ privacy policies and service terms, and by modifying your privacy settings and preferences on those web sites accordingly.
Fibro Fix Apps
Fibro Fix uses third party analytics providers and products to obtain, compile and analyze information (that may include Personal Information) about how users are using and interacting with the Fibro Fix web site. Fibro Fix may provide information (including Personal Information) to these analytics providers for the purpose of obtaining statistics and other information about how users are using and interacting with the Fibro Fix web site. These analytics providers may use tracking techniques other than Cookies to recognize your computer or device and/or to collect or compile this information. These techniques may be used directly on the Fibro Fix web site. Fibro Fix has no responsibility for the technologies, tools or practices of the third parties that provide analytics products and services to Fibro Fix. Please be aware that your web browser may not permit you to block the use of these techniques, and that browser settings that block conventional Cookies may have no effect on such techniques.
Non-Personal Information Collected by Third Parties Not Acting on Fibro Fix’s Behalf
Personal Health Information
In connection with certain services offered by Fibro Fix, we may request information regarding your health history. To the extent we collect any personal health information, we will comply with all applicable laws and regulations relating to the privacy and security requirements for such information. While we will work to maintain the privacy of all health information that you may provide to us, Fibro Fix is currently not subject to the privacy and security requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) or any other laws applicable to medical professionals and health care providers (or other “covered entities”).
How We Use Your Information
We may use information we collect about you to:
- Administer your account
- Provide you with access to particular services
- Respond to your inquiries and send you communications
- Obtain your feedback on our sites and our offerings
- Statistically analyze user behavior and activity
- Provide you with more relevant content and advertisements
- Conduct research and measurement activities
- Send you personalized emails or secure electronic messages pertaining to your interests, including news, announcements, reminders and opportunities
Use of Personal Information
We use the information we obtain from you to provide Fibro Fix products and services, fulfill your requests, improve our products and services, personalize and tailor your experience on our web site, operate our business, and understand how users are engaging with Fibro Fix. In addition, we may use information from you to facilitate the delivery of content or advertisements that we believe may be of interest to you, or to communicate with you about new or existing products and services or special offers.
Fibro Fix does not make your Personal Information available to third parties for marketing purposes.
Use of Non-Personal Information
We may combine Personal and Non-Personal Information about you, and may combine this information with information from external sources. Third parties may also use Non-Personal Information in order to display advertising that reflects the interests and preferences of our users.
Remarketing on Third Party Web Sites
Research and Measurement Activities
Information that Fibro Fix collects about you may be combined by Fibro Fix with other information available to Fibro Fix through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, location, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the Fibro Fix web site, to our current or prospective advertisers and other business partners. We do not sell or share any Personal Information with any third parties, except contractors performing services on our behalf who agree not to use this information received from us for any purpose other than performing services on our behalf.
Disclosures to Fibro Fix Operations and Maintenance Contractor
Disclosures to Third Party Web Sites
Third Party Promotions
From time to time, Fibro Fix may provide you with the opportunity to opt-in to receive promotional offers and marketing communications from our affiliates and commercial partners. If you do not opt-in, Fibro Fix will not send you any such promotional offers. You may also opt-out of receiving any such promotional offers at any time by clicking the “unsubscribe” link in the body of the communication.
- To comply with legal requirements such as a law, regulation, search warrant, subpoena or court order.
- In special cases, such as to protect property or defend or assert legal rights.
How We Protect Your Information
The security of your Personal Information is important to us. We use commercially reasonable administrative, technical, personnel and physical measures to safeguard Personal Information in our possession against loss, theft and unauthorized use, disclosure or modification.
Despite Fibro Fix’s efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Fibro Fix from our servers. Fibro Fix tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
Children Under the Age of 13
We are committed to protecting the privacy of children. The Fibro Fix web site is not designed or intended to attract children under the age of 13. The Fibro Fix web site does not collect Personal Information from any person we actually know is under the age of 13.
Choices You Have Regarding Your Personal Information
Registering an Account Is Optional
You should not register as a member or for any specific service or application that collects Personal Information. You may correct, update or review any Personal Information you have submitted through registration by signing in and updating your registration information. If you have registered and no longer want Fibro Fix to use your Personal Information, you should delete such information from your account.
Reviewing and Modifying Your Personal Information
At any time, you may update Personal Information that is stored on the Fibro Fix web site or change your account preferences on the Fibro Fix web site:
- If you have an account on the Fibro Fix web site, you can log in and update or change your account information
- You may unsubscribe to any of our email updates, posts, newsletters or products by following the unsubscribe instructions in the body of any message
- You may contact us at: firstname.lastname@example.org
Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of the Fibro Fix web site may not work properly but you do not have to accept our Cookies in order to productively use the Fibro Fix web site. It is important to note that in order to use the opt-out services described below, you must not reject all Cookies because these opt-out procedures work by placing Cookies on your browser that enable these opt-out procedures to function. The “opt-out Cookies” are placed, for example, in order to help prevent the placement of Cookies used for the targeting of advertising.
You can choose to opt-out of receiving Fibro Fix’s Daily Posts, Newsletters or other materials at any time by unsubscribing. Simply:
- Follow the directions included at the bottom of the newsletter; or
- Log in to your Fibro Fix account and uncheck the newsletters you no longer wish to receive.
In addition, if you previously requested that we send you third party promotional offers, you may opt-out of receiving such materials at any time by clicking the “unsubscribe” link in the body of the communication.
Electronic Communications You Send to Fibro Fix
California Privacy Rights
California Law permits those visitors to our web site who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their own direct marketing purposes. To make such a request, please write to us at our address set forth above and include your name and the address to which you would like us to respond.
Your Personal Information may be stored and processed in any country where Fibro Fix has facilities or in which we engage service providers, and by using our products and services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than in your country.
How to Contact Us
Formulated Nutriceuticals, LLC
6 Commerce Blvd.
Palm Coast, FL 32164
Effective June 1, 2013